Privacy Policy
Effective Date: April 05,2026
Overview
At Art Tile, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 2020 (New Zealand). By using our website or providing your information, you agree to this policy.
What Information We Collect
We may collect the following personal information:
Name
Email address
Phone number
Project details (e.g. measurements, tile preferences)
Delivery address (if applicable)
Any information you provide when contacting us
We may also collect non-personal information such as:
Website usage data (via cookies or analytics tools)
Device and browser information
How We Collect Information
We collect your information when you:
Submit a quote or enquiry form
Contact us via email, phone, or chat
Visit and interact with our website
Take part in promotions or marketing
How We Use Your Information
We use your information to:
Provide quotes and respond to enquiries
Process and manage orders
Communicate with you about your project
Improve our products, services, and website
Send updates or marketing (only where permitted or with your consent)
Sharing Your Information
We may share your information with:
Delivery providers and logistics partners
Contractors or installers (if required for your project)
Service providers (e.g. website hosting, CRM, analytics tools)
We will not sell your personal information.
Storage & Security
We take reasonable steps to protect your information from loss, misuse, or unauthorised access. Your information may be stored securely using third-party systems (such as CRM or website platforms), which may be located outside New Zealand.
Cookies & Website Tracking
Our website may use cookies and similar technologies to:
Improve your browsing experience
Analyse website traffic and performance
You can disable cookies through your browser settings.
Access & Correction
Under the Privacy Act 2020, you have the right to:
Request access to your personal information
Request correction of your personal information
To do so, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
